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Products
CX Platform
NPS, CES, CSAT Survey Software
Conversational Analytics
Text Analytics Software
Resources
Customer Experience
Reports
Customer Experience Trends Report 2020
Financial Sector Customer Experience Trends Report 2020
Insurance Sector Customer Experience Trends Report 2020
Blogs
The Experience Talk
Help Center
Pricing
Login
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+62 21 2251 3883
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Customer Satisfaction Score
Everything you need to know about the Likert Scale
Sep 4, 2020
9 mins read
Nandkishor Tripathi
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