Improve Customer Experience with Real-Time Feedback
SurveySensum can help you with the following and more..
Gather in-moment experience at each touchpoint across the customer journey.
Share surveys on the customers’ preferred channel and boost the response rate by 30%.
Save hours of manual data processing with text and sentiment analysis.
Close the loop in time and improve customer satisfaction.
Measure the progress of action taken over each touchpoint.
“SurveySensum has saved about 70% of our survey cost and has helped us identify every respondent with a low score, share them with the respective dealers directly, and improve the experience in real-time.”