See how SurveySensum works

The AI-First Enterprise Feedback & Market Research Platform

Measure and act on NPS, CSAT, Employee Experience, and Market Research from one unified AI platform.
See How It Works
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See how SurveySensum works
500+ Companies
8 Million+ Surveys
40+ Countries
100+ Languages
20%
Sales Conversion
15
Point Increase in NPS
25%
Higher Response Rate
INDUSTRY SOLUTIONS

Empower Your Business with Exceptional Solutions

Fintech
Pine Labs Improved Merchant Retention and NPS Score
Here’s How
Insurance
Allianz reduced customer complaints by 23% by listening to its customers and closing the feedback loop in real-time.
Here’s How
Telecommunication
Indosat did 20 times more surveys in the last 6 months than in the past 1 year with WhatsApp Surveys.
Here’s How
Automotive
Daimler and Honda reduced survey cost by 70% while boosting customer satisfaction scores with CSI & SSI surveys.
Here’s How
YOU + SURVEYSENSUM

4-Steps to CX Success

You
1
Define Goals and
Map Customer
Journey
You
2
Launch Surveys and Gather Real-Time Feedback
You
3
Analyze Data
and
Close the Loop
We
4
Incorporate Insights
and
Recommendations
DISCOVER THE DIFFERENCE

More than Just a Customer Feedback Platform

  • The best thing about SurveySensum is its simplicity. The user interface is so simple, that it made creating questions very easy, even for a new person.
    Numan Ardhi Nugraha,Product & Customer Insight Indosat
  • Whenever we needed support, you guys were right there. You’re always ready to offer us any kind of expertise that we might ask for.
    James Braun,VP of Quality at Apria Healthcare
  • Tools and features can be replicated, but the kind of support and ease that SurveySensum provides is exemplary.
    Siti Amaryllia,Head of CX at Allianz
  • At PayU, working with SurveySensum has been a great experience. They have helped us streamline our NPS program, delivering actionable insights that enable us to better understand our customers and respond to their feedback more effectively. Their proactive approach, attention to detail, and commitment to continuous improvement have made a tangible difference in how we capture, analyze, and act on customer sentiment. We value SurveySensum as a trusted partner in helping us strengthen our customer experience.
    Vikram Rao,Head, Customer and Merchant Experience at PayU
FEEDBACK DATA SECURITY

Your Data is a Serious Responsibility!

You are in charge of your Data

Prioritizing data privacy, our encryption protocols and access management shield your proprietary and business sensitive information.

Your Data is Secure

Best-in-industry authentication protocols with regular vulnerability assessment & penetration tests (VAPT) ensure personalized data moats.

…and it is Protected

Our private server backs up your data in a virtually unlimited storage while following cloud security best practices to ensure data security.