Make customer feedback more actionable
By launching surveys for customers and employees, identifying their problems, and closing the loop.
These awesome customers have trusted us as their feedback partners
All thanks to our awesome customers, We were named the G2 Crowd High Performer Winter and Fall!!
Hear what they have to say.
“We like how SurveySensum CX software worked smoothly for us. It not just collected Customer Effort Score (CES) from our existing customers but also helped us with actionable insights. Our internal team got really impressed with the ease of use of this software and its features.”
“SurveySensum Text & Sentiment analysis software quickly figures top complaints from our app reviews, live chat, and even social media. These complaints are immediately delivered to the product team for them to act faster and keep our customers happy.”
“The feedback we collected from our partners and users helped us improve our products and services, It also helps us with idea, concepts and assumption validation based on fact. On top of that, Surveysensum customer support was excellent!”
“SurveySensum is a very capable tool that has multiple functionalities depending on your needs. The ability to run NPS, CES, and CSAT surveys, as well as customized surveys from scratch, is an undeniable value. When designed well, your surveys can unlock deep customer insights. The support team is also extremely responsive and ready to help you at a moment’s notice.”
“It is the best platform we have come across to create beautiful and interactive surveys and customize them for our brand. Proprietary and UX were our core focus areas while using the tool.”
“High-level usability and superb customer support. The company that develops this solution specializes precisely in market research.”
“SurveySensum CX software is very useful to track and monitor the reactions of the audience about our recent event. We got access to a real-time dashboard where we can see the customer satisfaction score. It’s great software to know the loopholes in your customer experience process.”
Solutions that can help you
Do More with CES, CSAT, and NPS Surveys
Go beyond the quantitative feedback. The real value lies in the open-ended data!
Stop Tagging 1000’s of Customer Conversations Manually
Leverage the power of machine learning - Identify emerging complaints, track customer sentiment, and act in real-time!
We keep up with your choices
We work with the apps you already use!
Oh yes! We believe in your data safety too!
We understand how important your data is to you. Ergo, it is important to us.
