We are SurveySensum
Understand the why behind the customer feedback with an all-in-one CX platform that lets you measure and track your CX metrics and uncover hidden insights.
Surveysensum’s AI-Enabled Feedback Management Platform enables businesses to create efficient, innovative, and interactive surveys, send it across multiple channels to gather valuable customer feedback with a better response rate, and turn these into actionable business insights. It empowers your team to make data-driven decisions, take immediate action, and close the loop – aligning you with the customers’ needs, driving product/service adoption, boosting customer satisfaction, and preventing churn.
Also, its Conversation Analysis platform allows you to discover new trends and insights with real-time text and sentiment analysis and save hours of manual data processing with automated feedback tagging.
Our mission is to enable businesses to listen to the voice of the customer, close the experience gap, and deliver a world-class customer experience.
Rajiv LambaFounder & CEO
Entrepreneur of the Year- Indonesia IT Leadership Awards | Top 30 Entrepreneur of the Year- The Silicon Review
Tanuj DiwanCo-Founder & Director of Innovation
Helping Customer Experience Teams in making Customer Feedback Actionable
Nandkishor TriphathiGlobal Head of Customer Experience
Customer Experience Evangelist! | Customer Experience (XM) Research Advisor | Qualtrics Gold Certified Implementation Consultant
Vika Indriyasari KurnianingrumHead of Sales & Business Development
Amitpal RawatChief Technology Officer
Girdharee SaranHead of Marketing
SAAS Marketer | Growth Hacker | Product | PPC | SEO Content Strategist