SurveySensum
Chat with us

We are SurveySensum

Understand the why behind the customer feedback with an all-in-one CX platform that lets you measure and track your CX metrics and uncover hidden insights.

Surveysensum’s AI-Enabled Feedback Management Platform enables businesses to create efficient, innovative, and interactive surveys, send it across multiple channels to gather valuable customer feedback with a better response rate, and turn these into actionable business insights. It empowers your team to make data-driven decisions, take immediate action, and close the loop – aligning you with the customers’ needs, driving product/service adoption, boosting customer satisfaction, and preventing churn.

Also, its Conversation Analysis platform allows you to discover new trends and insights with real-time text and sentiment analysis and save hours of manual data processing with automated feedback tagging.

Mission:

Our mission is to enable businesses to listen to the voice of the customer, close the experience gap, and deliver a world-class customer experience.

Our Leaders

 

Rajiv Lamba

Rajiv Lamba

Founder & CEO

Entrepreneur of the Year- Indonesia IT Leadership Awards | Top 30 Entrepreneur of the Year- The Silicon Review

Tanuj Diwan

Tanuj Diwan

Co-Founder & Director of Innovation

Helping Customer Experience Teams in making Customer Feedback Actionable

Nandkishor Triphathi

Nandkishor Triphathi

Global Head of Customer Experience

Customer Experience Evangelist! | Customer Experience (XM) Research Advisor | Qualtrics Gold Certified Implementation Consultant

Vika Indriyasari Kurnianingrum

Vika Indriyasari Kurnianingrum

Head of Sales & Business Development
Amitpal Rawat

Amitpal Rawat

Chief Technology Officer
Girdharee Saran

Girdharee Saran

Head of Marketing

SAAS Marketer | Growth Hacker | Product | PPC | SEO Content Strategist