Mercedes, Honda, and Nissan
have shifted their CSI, SSI & NPS surveys online and gathering real-time feedback!
Request a Demo
Why Online Surveys?
through WhatsApp, Email, & SMS
How does Online Surveys work?
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1. Create a CSI/SSI/VOC/NPS survey in 2 minutes.
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2. Share the survey with the customer via email, SMS, or WhatsApp.
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3. See all the real-time feedback by dealership, city, or region on your dashboard.
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4. Analyze the feedback of each dealership to understand the why behind the feedback.
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5. Share the related data with dealership or leadership on their personalized dashboards.
1. Create a CSI/SSI/VOC/NPS survey in 2 minutes.
2. Share the survey with the customer via email, SMS, or WhatsApp.
3. See all the real-time feedback by dealership, city, or region on your dashboard.
4. Analyze the feedback of each dealership to understand the why behind the feedback.
5. Share the related data with dealership or leadership on their personalized dashboards.
Also, your Data Security is our priority
Data management
You have control over how you gather, use, and disclose your data.
Secured data
We make it a priority to keep your data private, secured and encrypted.
Network security
All your data is stored on AWS incorporating all its network security.
Know what makes us Unique
Third Party Agencies/ Internal Call Center
SurveySensum
Response Rate
Less than 5%
More than 20%
Feedback and Processing Timeline
15 to 20 days
In real-time
Costing
Over $60k for 5k responses per month
Almost 50% less than the other research methods
Data Quality
Chances of data manipulation by the agents
Honest and reliable feedback
Flexibility
High dependability on the agencies or call centers
Send and change surveys on your own
Want to save your survey costs, boost customer satisfaction, or improve survey response rates?
Request a Demo