See how SurveySensum works
AI Enabled
Greater ROI + Powerful Features + Better Pricing

Turn 10,000 VOC Feedback
into Insights - in 5 Minutes!

SurveySensum’s AI-powered Text Analytics Software detects recurring customer issues from chat, social channels, product reviews, emails, and calls in real time.
See How It Works
Request a FREE Demo
See how SurveySensum works
500+ Companies
8 Million+ Surveys
40+ Countries
100+ Languages

Why Choose Our Text Analytics Software?

Say Goodbye to Manual Tagging – Let AI Do the Heavy Lifting

Analyzing customer feedback manually is slow and inefficient. Traditional methods require manually tagging responses into buckets and categories – wasting valuable time and resources. SurveySensum's AI-Powered Text Analytics Software eliminates this hassle, delivering accurate insights in real time.

Generate AI Models Within Minutes

No more complex setups – this AI automatically identifies key themes and sentiment in minutes, so you can start analyzing feedback instantly.

AI That Learns & Adapts

Want more control? You can refine your AI model for better precision:

  • Manually add custom tags
  • Leverage AI-generated tags
  • Train AI based on your manual tagging

AI-Powered Analysis 99% Accuracy

  • Category Breakdown: See what customers are saying about different aspects of your business
  • Sentiment Analysis: Identify positive, negative, and neutral trends
  • Buckets & Themes: Get an organized view of recurring issues and key drivers
  • Trend Analysis: Monitor changes in sentiment and feedback trends

Analyze Feedback from Any Source

Our AI seamlessly integrates and processes text data from multiple sources, including:

  • NPS & Customer Feedback Surveys (even from other platforms)
  • Product Reviews from Amazon, Google, and other e-commerce platforms
  • Social Media Mentions & Reviews
  • Support Chats, Emails, and More

Turn 1000s of Emails into Insights in Seconds

Turn thousands of emails into actionable insights - instantly with AI-powered Text Analytics Software.

  • ✅ No reading.
  • ✅ No sorting.
  • ✅ Just instant insights.

What’s Trending About Competitors on Twitter, & more?

Gain instant insights into competitor trends with AI-powered Text Analytics Software. Stay ahead by uncovering key themes from Twitter and beyond in real time.

Identify Top Customer Issues from Surveys.

Stop manually sorting through survey responses. AI-Text Analytics Software finds pain points and trends at scale…fast..

Catch Issues from Chats before They Escalate!

AI-powered Text Analytics Software detects recurring customer issues coming on the chat in real time. Don’t let small complaints turn into big problems.

Why are Product Reviews Dropping Across Google, App Store, and more?

AI-Text Analytics Software pinpoints problems across Google, App Store, and more - so you can act fast. Don’t just listen – respond and improve.

Turn Call Center Transcripts Into Insights!

AI-powered Text Analytics Software transforms raw call data into clear, actionable takeaways.

  • ✅ Identify recurring issues
  • ✅ Improve customer service

Know What Customers Hate (or love) From Reviews.

AI-Text Analytics Software finds hidden patterns in feedback – so you don’t have to. Make data-driven decisions that boost customer satisfaction.

Perfectly Synced with Your Existing Platform

Integrations