Customer Experience Trends Report 2020, Indonesia is now available for download!

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CX solutions for businesses of all sizes


We offer special pricing for students and NGOs. To avail our services at discounted rates, make sure you sign up using your official e-mail address.

Multilingual Services

Reach out to your customers in the language they understand. Create surveys in English, Bahasa and other supported languages.

Customers who love us

Hear from some of our loyal customers on how they improved their CX with SurveySensum


SurveySensum CX software is very useful to track and monitor the reactions of the audience about our recent event. We got access to a real-time dashboard where we can see the customer satisfaction score. It’s a great software to know the loopholes in your customer experience process.


We like how this SurveySensum CX software worked smoothly for us and not just collected Customer Effort Score (CES) from our existing customer but also helped us with actionable insights. Our internal team got really impressed with the ease of use of this software and its features.

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Frequently Asked Questions


You will be automatically downgraded to the Starter plan, losing access to all Pro features. You can upgrade your account subscription anytime during the trial period or after it ends.
You will be eligible to get a refund only in case of cancellation within 30 days of payment.
Yes, you can import data from other sources and integrate it with SurveySensum.
We have specific discounts for NGOs and students. To know more, please contact
You can view the rest of the responses once you upgrade your subscription.
You can get constant support via email. Please direct your questions to
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