Monthly
Save 20%
Yearly
$/mo
Free
Sums up to /yr
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300 responses/mo -
5,000 emails/mo
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Unlimited surveys
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Unlimited users
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1 Free expert consultation on your survey
Get Started for Free
No credit card required
Features included in this price:
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responses/mo
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emails/mo
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Unlimited users
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1 Free Expert Consultation on your survey
Survey Creation and Design
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Unlimited number of surveys from templates NPS, CES, CSAT etc or you can start one from scratch
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All types of Questions (Short text, Long text, Opinion Scale, Rating, Grid question, Number, Multiple choice, NPS, Image question etc)
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Multilingual surveys( in up-to 55 languages)
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Logic (Display/Jump)
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Survey Appearance Customisation ( Background, Fonts, Button, CSS)
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Upload/ Remove Brand Logo
Survey Share
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Via Email, Website Embed, Link, Hubspot, Salesforce, Social Media.
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Via SMS & WhatsApp (additional cost) Contact us
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Offline Data Collection
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Send Reminders
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Custom Email domain
Analysis and Reporting
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Export Data (CSV,PDF)
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Share reports via url
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Segment data by using filters
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Text and sentiment analysis
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Cross- Tabs (NPS by region, plan etc)
Dashboard
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Unlimited custom dashboards
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Create Customer Journey dashboards
Integration and Open API
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Hubspot, Intercom, Slack, Zapier
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Email notifications ( Standard, Custom)
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Custom Integrations Contact us
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Open API Support
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Historical data migration
Support and Training
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Self help articles and videos
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Onboard Support
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Email, Chat Support
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Dedicated CX Manager
Survey Settings
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Survey throttling (Restrict respondents to receive only 1. survey in x. Days)
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Survey Access (Password Protected, Open Access, Invitation only)
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Survey Submission (Partial, Multiple)
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Survey Expiration time
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Feature of Limiting number of Responses on survey
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Show/ Hide Questions numbers, progress bar
View all features
Here’s what our customers say about us
“SurveySensum provided us with a tool that allows us to manage the overall customer experience, include the customer’s voice into every major decision, and ultimately make the lives of our customers better.”
Harry Hakim
Customer Experience Manager
“SurveySensum helps us in getting real-time insights into all our sales (before and after) and provides such a great experience to our customers that they are coming back to us. And loved its WhatsApp Integration and personalized auto alert emails especially!”
Blandina Siregar
Head of Customer Relations
“Comprehensive Product and Great Support! Especially loved the contact management as it helps trace the feedback across a multi-location business.”
Kym Holmes
Customer Engagement Manager at Evolve Group
“We have increased our NPS score on 13 touch points since we started using SurveySensum.”
Leo Sukarto
CX Manager at Allianz
1175 CX PROFESSIONALS
are making feedback actionable with us
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392 companies signed up last month
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Unlimited free access
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No credit card required
Frequently Asked Questions
FAQs
Yes. If you have subscribed for a monthly plan, then you don’t have to pay for the services for the next month.
However, for the annual plan, we will reimburse the remaining months’ amount and a small amount of the bank’s transaction fee will be charged.
Yes, you can import data from other sources and integrate
it with SurveySensum.
We have specific discounts for NGOs and students. To know
more, please contact support@surveysensum.com
You can view the rest of the responses once you upgrade
your subscription.
You can get constant support via email. Please direct your
questions to support@surveysensum.com
Yes, you can. And we would love to serve you.
Yes, we will reimburse the remaining months' amount. However, a small amount of the bank's transaction fee will be charged.
Yes, you can switch to a new plan anytime. It will automatically get updated from the next billing date of the previous plan.
You do, indeed. 20% to be precise.
Didn’t find the answer you were looking for?
Tell us your query and we’ll get back to you!
