Smarter Research, Sharper Insights.
What Can
Do?
AI Co-Pilot
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Ask Anything, Get Answers Instantly
From high-level trends to granular drilldowns. -
Smart Recommendations
SensAI highlights opportunities, risks, and next steps based on your data.
AI Questionnaire Builder
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Research-Grade Surveys in Seconds
Generates professional questionnaires in minutes, tailored to your business objectives. -
Zero-scripting Launch, Research Best Practices Built-In
Launch NPS studies, concept tests, pack tests, and more in minutes – SensAI applies best-practice structures, built-in logic and dynamic flows, so you can focus on insights not scripting.
AI Quality Control (QC)
- Automatically flags poor-quality data – straightlining, speeding, contradictions and duplicates.
- Ensures your insights are always based on clean, reliable data.
AI Dashboard & Analytics
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Dynamic AI Dashboards
One click dashboards that automatically update with your latest insights for every research vertical – CX, EX, and market research. -
Intelligent alerts
SensAI continuously monitors your data and instantly notifies the right stakeholders when significant changes or unusual patterns occur.
AI Conversation Analysis
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AI topic modelling on omnichannel customer feedback:
Organise open-ended survey responses, support tickets, call transcripts, and reviews into themes and subtopics. -
AI Summary & insights:
Transform overwhelming text responses into digestible summaries with sentiment analysis and strategic recommendations.
AI Insights & Automated Reporting
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AI-Generated Insights
Automatically surfaces aha-moments and strategic recommendations. -
Professional PPT Reports
Executive-ready decks in clicks with key summaries, charts and data drilldowns.
Save 90% of your time | 80% of your cost
Why
Save time → Launch research in minutes, not days.
Trust your data → Automated quality checks ensure accuracy.
Act with confidence → AI surfaces the insights that matter most.
Pine Labs
360° NPS Visibility | NPS & CSAT Uplift | Stronger Product & Sales Strategy
"SurveySensum’s agile, empathetic approach transformed our merchant experience. They’ve become true partners in driving retention."
Bizagi
Launched First-Ever NPS | Embedded a Customer-Centric Culture | Executive Buy-In
"SurveySensum gave us structured feedback and measurable insights, replacing anecdotal inputs. It has truly been a game-changer."
Mercedes-Benz Indonesia
30% Increase in Customer Satisfaction | 60% Survey Cost Saved
"SurveySensum helped us identify every respondent with a low score, share feedback directly with dealers, and improve the experience in real-time. We saved about 70% in survey costs and saw a 30% CSAT boost."
Honda Motor Indonesia
70% Survey Cost Saved | 8–10 Hours Saved Weekly | Real-Time Feedback
"With WhatsApp surveys and real-time data, we now get insights faster and at a lower cost – without compromising quality."
Nissan Motor Indonesia
35% Higher Response Rate | 80% Survey Cost Saved | 80 Hours Saved in Reporting
"We’re getting real-time insights, personalized alerts, and a much better customer response with WhatsApp surveys. It’s a game changer."
Allianz Indonesia
23% Fewer Complaints | +11 NPS Points | 8–10 Weekly Hours Saved
"Tools can be replicated, but the support and simplicity of SurveySensum stand out. We saw fewer complaints and improved our NPS significantly."
Indosat Ooredoo Hutchison
20X More Surveys | 10X Higher Response Rate | $100K Research Cost Saved
"The simplicity of SurveySensum made it easy for even new users to create surveys. Their customer service is exemplary."
Link Net
35% Boost in CSAT | Real-Time Feedback | 24 Hours Saved Monthly
"Email reminders, intuitive dashboards, and outstanding support have helped us uncover network issues faster and elevate the customer experience."
SaaS Company
Head of Customer Insights
"I've never seen anything like this in CX before! How can you make CX so actionable with AI... this changes everything."
Global Insurance Firm
VP, Customer Experience
"It’s like having a full CX insights team, without actually hiring one. SensAI tells me what’s wrong, what’s working, and what to fix – without me even asking."
Research and Insights
VP, Multinational Retailer
“Our leadership team now looks forward to Monday summaries. It’s the first time we’ve been able to align insights across 10+ business units without days of manual work.”