Customer Experience

10 Best Anonymous Feedback Tools in 2024

Feb 28, 2024

13 mins read

Manisha Khandelwal

Do you crave honest feedback in your employee surveys?

Or seeking higher response rates?

Do you want to uncover the real issues your employees are facing?

Anonymous surveys are the answer!

They allow employees to share their thoughts openly and honestly without fear of repercussions, leading to more accurate insights and actionable feedback for improving the employee experience.

Using an anonymous employee feedback tool enables you to access genuine opinions about your processes, and employees’ interactions with your company, and pinpoint areas where improvements are necessary.

But the challenge is, with so many tools in the market, which one should you opt for?

This is why we’ve compiled a selection of the top 10 anonymous feedback tools for you to explore, tailored to your business requirements. 

We’ve included comprehensive feature lists, pros, cons, and pricing details for each tool to assist you in making an informed decision for your business.

So, let’s dive in!

What is an Anonymous Feedback Tool?

The anonymous feedback tool is designed to launch anonymous surveys, enabling users to share their feedback and opinions without revealing their identity. And empowers managers and HRs with relevant feedback to improve their products, services, or internal processes.

These tools typically offer customizable survey templates, anonymous submission options, robust reporting features to analyze feedback data, and more. 

Overall, these tools play a crucial role in gathering actionable insights and fostering a culture of transparency and open communication within organizations.

How to Choose the Right Anonymous Feedback Tool?

Let’s break down the essentials for picking the right team feedback tool – the one that makes decision-making a breeze:

  • User-Friendly: Your anonymous feedback software should be as easy as a breezy Sunday morning. The feedback tool should provide seamless navigation and ease for your team to access and share their genuine thoughts and opinions.

This is the image of the User Interface of creating a survey with SurveySensum

  • Customization: It’s all about making it specific and oriented, especially for your employees. Look for a tool that lets you tweak and tailor the survey to fit your team or organization’s unique vibe and needs.

 This is the image of the survey customization options offered by SurveySensum

  • Question Variety: Spice things up with a tool that offers a variety of question types – open-ended, multiple-choice, or rating scales. Why limit yourself? Capture all the diverse insights your team has to offer.

This is the image of the variety of questions offered while creating a survey with SurveySensum.

  • Data Insights: Your feedback tool should be more than a survey maestro; it should be a data wizard. Advanced reporting and robust analysis features are the backstage pass to turning feedback into actionable insights.
  • Integration: No one likes a solo act. Your feedback tool should be the life of the party by seamlessly integrating with other tools your team already loves – think Slack, Google Suite, etc.
  • Security: Take security seriously! Your feedback tool should be the Fort Knox of confidentiality, prioritizing data security and complying with all the data protection and privacy policies out there.

A Detailed Analysis of the Top 5 Anonymous Feedback Tools

SurveySensum Poll Everywhere SurveyMonkey Survicate Vevox
Built-In Templates
Advance Survey Logic
Implementation Support
New Features Requests
Free Version
Free Trial
Question Types
Customization     of Survey
White Label
Survey Trigger (Open APIs)
Role Based Access
Omnichannel Survey
Automated Dashboards
Customization of Dashboards
Role Based Dashboards
Text Analysis
Close Loop Ticketing System
Historical Data Analysis
Pricing Affordable Affordable Affordable Expensive Affordable
Customer Support Channels 24*7 Live Chat Support, Call Support, Email Support, and Social Media Support Chat Support, Call Support, Email Support Chat Support, and Email Support Chat Support, and Email Support Chat Support, Email,  Support
G2 Review Score 4.7 4.5 4.4 4.7 4.8

We’ve conducted thorough research and curated a list of the top 10 Anonymous Feedback tools that you should surely check out in 2024. Explore these tools designed to assist you in efficiently sharing and analyzing your Anonymous Feedback surveys.

1. SurveySensum

 This is the image of the Home page of SurveySensum for an employee engagement survey.

Out of many anonymous feedback tools in the market, SurveySensum takes the top position position – enabling you to launch anonymous surveys and transform that feedback into actionable insights. Along with features like closing the feedback loop, unique links and WhatsApp Surveys, journey-based dashboards, and more, it is known to deliver exceptional customer support with an SLA of just 2 hours!

Not just that, it’s not just a product, a dedicated CX consultant comes along that helps you every step of the way – from creating surveys to analyzing results and taking action on the feedback – all aligned to your business objectives.

Best Features

SurveySensum offers best-in-class features to conduct efficient Anonymous Feedback surveys.

  • In-built Survey Templates

Establish rapid and straightforward employee surveys in a matter of minutes using the predesigned survey templates. Simply select the survey template, customize the follow-up questions to your preference, and initiate the survey. All of this is achieved while maintaining anonymity and impartiality through this anonymous employee feedback tool!

This is the image of the in-built templates offered by SurveySensum while creating an employee experience survey.

  • Omnichannel Surveys

Connect with your employees wherever they are, catering to their preferences. Whether through email, SMS, WhatsApp, tablets, smartphones, iPhones, iPads — cover it all. Upload your contacts, and select their preferred communication channels. No additional software is required; effortlessly incorporate your existing tools and distribute surveys directly using this employee feedback software.

This is a pictorial representation of the feature omnichannel surveys offered by SurveySensum while creating a survey.

  • Text Analysis

Harness the capabilities of AI-driven Text analysis. This feature autonomously derives quantitative insights from unprocessed employee feedback. And assesses numerous verbatim responses, delivering real-time insights into the primary trends and sentiments within employee feedback. 

This is a GIF representation of the feature Text Analysis offered by SurveySensum while creating a survey.

  • Dynamic Dashboards and Insightful Reports

Effortlessly explore a thorough 360-degree dashboard, allowing you to delve into various channels such as emails, pulse surveys, and custom surveys seamlessly. This user-friendly dashboard provides a holistic view, pinpointing areas with significant potential for improvement and translating insights into actionable steps. Enhance employee satisfaction, minimize churn, and elevate retention through readily accessible, actionable reports.

  • Seamless Integration

SurveySensum seamlessly integrates with your current systems, including Zendesk, Slack, Salesforce, Hubspot, Freshdesk, and Intercom. Its robust integration technology allows you to receive responses on a Slack server, deploy surveys within Intercom chats, and integrate with other CRM applications through open APIs effectively.

This is a pictorial representation of the feature Seamless Integration offered by SurveySensum while creating a survey.

Pros

  • Excellent Support on all channels with 2-hour SLA
  • CX Consultation through and through
  • Easy to use and navigate interface
  • Journey-based dashboard for comprehensive analysis
  • Ticketing System
  • Transparent pricing

Cons

  • Some app integrations are missing but their swift support team is ready to integrate on your request.

Pricing: The pricing starts from $99 per month. 

 

Request a Live Demo and Talk to Our EX Experts Today!

2. Vevox

This is the image of the Home page of Vevox for an employee engagement survey.

Vevox stands out as an effective solution for effortlessly gathering opinions from employees. This no-cost, online feedback software is specifically tailored to enhance employee engagement, satisfaction, experience & the organization’s growth.

By enabling anonymous participation, Vevox promotes increased engagement and involvement in the feedback process.

Best Features:

  • It facilitates live polling and Q&A for truly anonymous feedback, ensuring an equitable voice for all participants.
  • It incorporates a word cloud to consolidate customer opinions, sentiments, and feedback for comprehensive analysis.
  • It allows the creation of surveys with optional anonymity.

Pros

  • User-friendly admin interface
  • Additional support for Microsoft Suite
  • Seamless Integration facility

Cons

  • Lacks Security features
  • Lacks Engagement
  • Predictable AI 

Pricing: Starts at $10.95/month, with a free version available. Different pricing options are available for various sectors.

G2 Review: 4.7/5

3. Survicate

This is the image of the Home page of Survicate for an employee engagement survey.

Survicate stands out as an outstanding tool for conducting anonymous feedback surveys, providing a robust platform for collecting valuable insights. It boasts high compatibility with major platforms, including Windows, Mac, Android, and iOS, ensuring a seamless experience across all devices. Survicate offers comprehensive support through live chat and email, a dedicated help center, customer onboarding, informative videos, and webinars, ensuring users encounter minimal challenges. 

Best Features:

  • It provides an instant survey launch facilitated by 100+ built-in templates.
  • It has wide versatility in collecting various types of data through NPS, CES, CSAT surveys, and more.
  • It has swift website feedback using a dedicated feedback widget.

Pros

  • Robust features for monitoring and managing responses
  • Seamless integration of surveys into Intercom Messenger
  • Wide variety of options in the free version

Cons

  • Absence of an optional question feature
  • Possibility of recording multiple entries from the same customer
  • Lack of integrations with Unbounce and Optimizely

Pricing: Starts at $53/month.

G2 Review: 4.7/5

4. PollEverywhere

This is the image of the Home page of PollEverywhere for an employee engagement survey.

PollEverywhere serves as an effective tool for gathering feedback anonymously from individuals and organizations. This platform enables the creation of live online polls, surveys, and quizzes, easily shareable through web links, emails, or social media.

Participants have the convenience of providing anonymous feedback, streamlining the collection of their candid opinions.

Best Features:

  • It supports live polls, surveys, quizzes, and word clouds, featuring multiple question types.
  • It gathers responses from the audience, accessible from any device.
  • It provides real-time customization options with immediate results.

Pros

  • User-friendly setup and operation
  • Enhances accessibility for all users
  • Interactive training available

Cons

  • Costly subscription plan for large audiences
  • Limited customization options for free users
  • Faults in the mobile application

Pricing: Starts from $42/month (billed annually).

G2 review: 4.5/5

5. SurveyMonkey

This is the image of the Home page of SurveyMonkey for surveys.

SurveyMonkey, a leading survey application, is an excellent option as an anonymous feedback tool. Utilize its capabilities to generate surveys featuring anonymous employee feedback questions through readily available templates. Following data collection, you can analyze and share the insights with your team. It’s important to note that the full integration capabilities essential for seamless anonymous feedback tool usage are exclusively available in SurveyMonkey’s enterprise tier.

Best Features:

  • Utilize pre-built templates for acquiring anonymous feedback.
  • Analyze data from employee feedback.
  • Share valuable insights with your team.

Pros

  • User-friendly interface
  • Wide distribution options
  • Affordable platform

Cons

  • Limited question types in free plan
  • Security concerns about data
  • Supports limited formats

Pricing: SurveyMonkey’s business plans start at $25 per user per month.

G2 Review: 4.5/5

 

Gather different types of employee surveys with SurveySensum in under 10 minutes. Sign up today!

6. Guusto

This is the image of the Home page of Guusto for an employee engagement survey.

Guusto serves as an anonymous feedback tool that provides a secure and safe platform for the open sharing of honest and constructive feedback. Through Guusto, team members can offer feedback to colleagues, managers, or leaders without the fear of repercussions or negative outcomes.

Whether for performance evaluations, team-building exercises, or general feedback purposes, Guusto presents a straightforward and efficient solution for gathering valuable insights from team members.

Best Features:

  • It is equipped with survey templates for a quick start.
  • It has customizable surveys to align with your company’s branding.
  • It incorporates automated reminders, ensuring timely employee responses.

Pros

  • Provides instant rewards through the online option
  • User-friendly interface
  • Top-notch customer service

Cons

  • Limited integrations
  • Has a download cost
  • Lagging of features

Pricing: Starts from $80/month, with a free employee anonymous feedback app.

G2 Review: 4.9/5

7. Assembly

This is the image of the Home page of Assembly for an employee engagement survey.

Using an anonymous feedback tool like Assembly allows the effortless customization and reordering of questions to achieve desired outcomes. This no-cost online anonymous feedback solution simplifies the sharing of forms with individuals or broader audiences, such as employees or specific departments, through adjustable link access.

Best Features:

  • Enables swift chart scanning with real-time response data or downloadable data to a CSV file.
  • Facilitates the creation of customizable forms and surveys aligned with your branding.
  • Offers ease in rearranging and reordering questions.

Pros

  • Allows tagging of different badges for each recognition
  • Easy setup.
  • Assists in implementing reward programs.

Cons

  • May experience occasional lag
  • Limited options for platforms
  • Unnecessary available templates

Pricing: Starts from $4.50, with a free version available.

G2 Review: 4.7/5

8.  Mopinion

This is the image of the Home page of Mopinion for an employee engagement survey.

Mopinion, recognized as one of the leading tools for anonymous feedback, aids businesses in gathering insights from customers and employees through various means, including surveys and forms. Its feature for anonymous feedback fosters genuine and candid responses from customers without the fear of repercussions. The tool additionally furnishes businesses with comprehensive analytics and reporting.

Best Features:

  • Customer segmentation to target specific demographics.
  • Intuitive dashboard for streamlined data analysis.
  • Management of negative feedback.

Pros

  • Customizable surveys and forms
  • Adjustable dashboard
  • Option for respondents to include screenshots with feedback

Cons

  • Dashboard may crash with each connection
  • Occasional occurrence of random results
  • Occasional bugs in the platform

Pricing: Starts from $229/month.

G2 Review: 4.1/5

9. Leapsome

This is the image of the Home page of Leapsome for an employee engagement survey.

Leapsome stands out as a leading platform for fostering a culture of rapid growth and learning through effective employee feedback. It facilitates the continuous provision of anonymous feedback within the organization, promoting commendations and constructive insights.

Moreover, the platform provides a comprehensive repository of best practices and resources, empowering employees to enhance their skills and knowledge. Ultimately, Leapsome is an essential tool for organizations aiming to cultivate a culture of development and continuous learning.

Best Features:

  • Incorporates built-in course authoring capabilities.
  • Offers customizable templates for surveys with personalized branding.
  • Provides insights and analytics on employee feedback, aiding organizations in identifying improvement areas and tracking progress over time.

Pros

  • Enables meticulous tracking, even for minor details
  • Assists in managing action items through Google Calendar
  • Seamless integration between platforms

Cons

  • Faulty praise editor requires
  • Lacks user interface optimization
  • Complicated dashboard

Pricing: Available on request.

G2 Review: 4.8/5

10. WorkTango

This is the image of the Home page of WorkTango for an employee engagement survey.

This  anonymous feedback tool ensures that employee input remains meaningful and actionable by employing standard templates such as ‘Start, Stop, Continue’ and ‘Strengths and Opportunities.’ It fosters a growth mindset among employees by simplifying the feedback and peer review processes.

Moreover, the tool supports coaching and mentoring, open communication, collaboration, and innovation. Maintaining anonymity, Worktango provides managers with authentic insights, enhancing the value of 1-on-1 conversations, direct reports, and check-ins.

Best Features:

  • It facilitates the collection of employee feedback on engagement levels and work experience.
  • Offers pulse surveys for frequent feedback, enabling real-time adjustments to engagement strategies.
  • Gathers feedback from employees globally in different languages.

Pros

  • Manages employee rewards through a built-in points system
  • Impeccable reporting and visualization capability
  • Allows survey distribution through a link

Cons

  • Lacks an executive summary document
  • Lacks intuition in the workflow
  • Certain complications in the interface

Pricing: Available on request.

G2 Review: 4.5/5

Conclusion

Every organization requires a distinctive Anonymous feedback survey tool tailored to its specific requirements. The ideal tool serves as a medium for enhancing team productivity and engagement. Each of these best anonymous feedback survey tools comes equipped with valuable features designed to measure employee loyalty, ultimately aiding in enhancing employee experience and support. 

Now, you need an efficient employee feedback tool like SurveySensum to get this job done for you! By perusing this comprehensive list, you are sure to discover the most fitting anonymous survey tool that aligns with your business objectives and contributes to its growth.

Manisha Khandelwal

Senior Content Marketer at SurveySensum

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