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The CX Insider

Transactional NPS

Chapter 24: Fueling CX innovation With Transactional NPS

Oct 20, 2021

1 min read

Manisha khandelwal

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Why should you focus on the Customer Effort Score?

Chapter 25: Feedback Basics x02 – Why should you focus on the Customer Effort Score?

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The truth about NPS surveys

Chapter 23: Feedback Basics x01 – The Truth about NPS Surveys

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Episode 21: Why product managers should focus on product outcomes?

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