Net Promoter Score

50+ NPS Email Subject Lines Examples to Boost Response Rate

Sep 9, 2024

6 mins read

Manisha Khandelwal

Jane received an email today with the subject line → “Jane, we would love to hear from you about how we are doing.” 

When she opened it, she found an NPS survey that took her only a few seconds to answer and complete. She happily shared her experience and appreciated the personalized and engaging approach.

On the other hand, Alice got an email saying → Please fill out the NPS survey.”

She ignored the email and marked it as spam as the subject line seemed generic and uninteresting to her. 

These examples show how important it is to have effective NPS email subject lines. A well-designed subject line can create an understanding with your recipient, encouraging them to complete your survey and not ignore it entirely. 

To ensure your NPS emails stand out and boost your NPS response rate you need to establish a clear, and engaging conversation from the start with subject lines that deliver your message correctly. So, let’s see some examples of NPS email subject lines and how you can create one for yourself. 

Does Effective NPS Email Subject Lines Boost Survey Response Rate?

Did you know that 35 out of 100 people open an email just because of the subject line? In contrast, 69% of people mark an email as spam just because they don’t like the subject line.

These numbers show the importance of having a good subject line if you want recipients to open your email and take your survey.

A clear and interesting subject line makes people curious and they are more likely to open your email,  leading them to even complete your survey with relevant and accurate data.  But if the subject line is confusing or boring, there is a high chance of people skipping your email or even marking it as spam, which means you miss out on their feedback.

That’s why, create a compelling subject line by keeping it short, making it relevant, and making sure it grabs attention. But how to create such email subject lines? Let’s explore here. 

How to Craft the Perfect NPS Email Subject Lines?

The following are the key factors to keep in mind while creating the perfect NPS email subject line: 

  • Keep it Short and Simple: Write the subject line within 50 characters because the shorter it is, the easier it is to read and understand.
  • Use Action-Oriented Language: Start with an action-taking verb like share, give, rate us, etc. This can make your subject line more engaging.
  • Try to Personalize: Including your recipient’s name or something specific to them can make your email feel more personal. 
  • Create a Sense of Urgency: Adding urgency, like “Last Chance to Share Your Thoughts,” can motivate people to open your email right away.
  • Avoid Spammy Words: Stay away from words like free, guaranteed, win, etc. as these can trigger spam filters. Instead, use clear and honest language that reflects the content of your email.

By applying these tips, you can craft NPS email subject lines that not only get noticed but also increase NPS’s response rate.

Start collecting valuable feedback instantly with SurveySensum’s easy-to-use NPS survey templates

50+ NPS Email Subject Lines Examples

Here are the examples of subject lines that you can use:

  1. Tell Us How Are We Doing in Your Words?
  2. Your Opinion Matters
  3. Maya, We’d Love to Hear Your Thoughts on Our Service!
  4. How Was Your Today’s Experience?
  5. How Your Experience Has Been With Us?
  6. We’d Love to Hear From You
  7. Help Us Improve
  8. Rate Your Service Today
  9. Leo, How Was Your Recent Interaction With Us?
  10. Give Us Your Honest Feedback
  11. Let Us Know How We Did
  12. Help Us Get Better
  13. Tell Us What We Can Improve
  14. Dear Mary, Your Feedback Counts
  15. Last Chance to Share Your Feedback
  16. Don’t Miss Out! Share Your Thoughts
  17. Limited Time to Share Your Opinion and Gain Rewards
  18. Help Us Serve You Better
  19. Lucas, Tell Us What Made You Smile Today!
  20. We Care About Your Feedback
  21. Help Us Improve Our Service
  22. Your Experience Matters to Us
  23. We’re Listening – Share Your Feedback
  24. Dear Ritz, Tell Us About Your Recent Experience
  25. Your Voice Matters to Us
  26. Got a Minute? We’d Love Your Feedback
  27. How Was It? Tell Us in One Click
  28. Help Us Make Your Next Visit Better
  29. We’re All Ears – Share Your Thoughts
  30. You Talk, We Listen!
  31. Tell Us What Made You Happy
  32. Zoe, Your Thoughts Could Lead to Great Changes!
  33. How Can We Improve? Let Us Know!
  34. Share Your Secret to a Great Experience
  35. Tell Us How We Made You Feel
  36. Ema, What’s Your Take on Our Latest Service?
  37. Did We Meet Your Expectations?
  38. Your Feedback = Better Service. Share Your Thoughts NOW
  39. Did We Hit the Mark? Rate Us Now
  40. Julia, How Did We Do This Time?
  41. Oliver, Your Feedback Is Invaluable to Us!
  42. Bella, What Stood Out to You About Our Service?
  43. Emma, Your Voice Can Help Us Grow – Share Your Thoughts!
  44. How Can We Make Your Experience Even Better?
  45. Lily, What Can We Improve? Your Feedback Counts!
  46. Help Us Enhance Your Experience – Share Your Thoughts!
  47. We’re Listening – What’s Your Feedback?
  48. Sam, Your Opinion Could Help Shape Our Future!
  49. How Would You Rate Your Experience With Us?
  50. We Value Your Opinion – Tell Us How We Did!
  51. Chloe, Your Insights Could Drive Improvement – Share Now!
  52. How Did We Do? We’d Love to Know!

Conclusion

By now you know how to create effective NPS email subject lines, it’s time to put these tips into action and see the difference they make. Crafting engaging subject lines can boost your survey response rates and provide you with valuable feedback.

To streamline your NPS surveys, use this NPS software. It makes survey design easy and efficient. With SurveySensum, you can quickly set up your NPS surveys and ensure they are compelling and relevant. Also, its AI Text Analytics software analyzes your NPS data in real time, helping you understand customer sentiments and improve your business based on real insights.

Manisha Khandelwal

Senior Content Marketer at SurveySensum

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