Top 13 Jotform Competitors & Alternatives of 2025

Jotform is an online worldwide platform that helps businesses create robust forms easily on any device. It has unlimited customizable templates for its users with 100+ integrations to third-party apps. This all-in-one workspace collects, organizes, and manages the data online. Not just that, it offers conditional logic in the forms, quick-to-generate reports, automated workflows, and many other features. 

While the tool is a great choice for many reasons, it can also be lacking in a few areas, like pricing, customization, etc, making it disadvantageous at some points.

So, if you’re seeking a tool with more nuanced customization options, this tool may not be ideal for you; however, let’s explore some of our tried and tested Jotform competitors, along with a list of the top 10 alternatives to Jotform.

What is Jotform?

Jotform is an online survey tool that allows users to create, publish, and manage forms. It offers a mobile app builder, PDF editor, and electronic signature collection services. The tool comes with a drag-and-drop interface, customizable templates, and integrations with other tools.

It offers many key features like custom reports with charts, graphs, and tables, filters, data exportations, SSL encryption, HIPAA compliance, etc. However, it also comes with some downsides, let’s explore them.

Why Look for Jotform Alternatives?

While popular, Jotform, like any tool, has drawbacks that may not be ideal for some businesses. So, let’s explore the reasons behind looking for some Jotform alternatives.

1. Limited Customization

Jotform lacks advanced customization options. So if you are looking for a tool with more nuanced customization options such as customizing survey design, colors and widgets, then this tool might not be ideal for you.

Source: G2, Medallia Review, Oct 05, 2023

2. No Live Customer Support

No matter if you are a beginner or a seasoned professional, we all need responsive customer support when it comes to using new tools. However, this is where Jotform lacks as it doesn’t provide live phone support.

Source: G2, Jotform Review, Feb 08, 2024

3. Learning Curve

The tool also comes with a learning curve, so if you are a beginner and looking for a beginner-friendly tool, then this tool might not be ideal for you.

Source: G2, Jotform Review, Jan 30, 2024

4. Lack of Data Analysis Tools

Jotform lacks the built-in data analysis tools required for detailed trend analysis or data visualization.

*Source: G2, May 14, 2024

5. Lacks Basic Features

The tool lacks some basic features widgets are a bit clunky and can be outdated.

* Source: TrustRadius, October 28, 2024

Comparison Table of the Best Jotform Alternatives in 2025

A comprehensive list of the best 13 alternatives of Jotform that you can choose as per your requirements.

Top 13 Jotform Competitors & Alternatives in 2025

1. SurveySensum

SurveySensum is one of the best Jotform alternatives out there. This customer feedback platform helps you create surveys like NPS, CES, CSAT, Product, Onboarding, CSI, etc, across industries like SaaS, Retail, Automotive, etc in order to derive insights and take relevant action for business growth.

But this is not just your regular CX tool, it’s a CX service that helps you not only create and analyze surveys but also helps you achieve your CX goals and boost your business growth. The tool comes with seasoned CX experts who provide end-to-end support – from creating and launching surveys the right way to analyzing and creating action plans to drive revenue from feedback. 

The tool is ideal for both beginners and advanced professionals. Its easy-to-use and intuitive interface enables beginners to create and launch powerful surveys in just 10 minutes. And it packs a punch with its advanced features like Text Analytics software, cross-tab analysis, analytic dashboards, improved data visualization tools, and a real-time ticketing system that enables you to close the feedback loop.

Best Features

• Industry-specific survey templates with pre-designed and customizable questions.
• Advanced survey features like white labeling, survey throttling, survey reminders, etc.
• 24*7 customer support with a 2-hour SLA guaranteed.
• Transparent pricing – you get what you see.
• Dedicated CX experts provide end-to-end support and CX consultation.
• Advanced Text Analytics software to identify trending customer complaints.
• Real-time ticketing system enable users to close the feedback loop with dissatisfied customers.

Pricing:

The pricing starts at $299 per year. However, the tool also comes with a free plan where you get 25 free survey responses and 500 emails per month. Along with that, you also get website integration, unlimited surveys, and unlimited questions.

Launch customer, employee, and product experience surveys in just under 10 minutes with SurveySensum!

2. SurveyMonkey

SurveyMonkey is probably the oldest player when it comes to our list of Jotform alternatives. You can create, send, and evaluate surveys using the cloud-based survey application SurveyMonkey. Customers can share their feedback on products and services they’ve used, and employees can share their experiences about their involvement with the company, how satisfied they are with their jobs, etc.

Our View: The tool comes with steep pricing, especially if you want to have add-ons. So, this might not be an ideal solution if you have a small-scale business, but an ideal choice for big enterprises.

Source: G2, SurveyMonkey Review, Dec 22, 2023

Let’s explore these pros and cons and the best features, in detail.

G2 Review:

4.4/5

Pricing:

SurveyMonkey pricing starts at $31/month

3. Typeform

Typeform is yet another Jotform alternative. The tool provides a built-in conditional logic feature that gives survey respondents a personalized experience. Users can also create surveys with photos and video upload options.

Our View: This is a beginner-friendly tool that can help you launch simple surveys and because the tool is beginner-friendly some customization options are very limited.

Source: G2, Typeform Reviews, Dec 19, 2023

Let’s explore these pros and cons and the best features, in detail.

G2 Review:

4.5/5

4. Google Forms

Google Form is one of the most popular free-form building platforms and is one of the top free Jotform alternatives out there. It includes features such as a drag-and-drop editor, and in-built intelligence to create answer validation rules and view raw data with Google Sheets. 

You can collaborate the forms with Google Docs, sheets, and slides to build questions together in real time.

Our View: It helps you to create forms hassle-free and anonymously. However, there are some limitations to it such as no automatic backup and storage available. Also, the integration is limited and lacks question and form templates.

Let’s explore these pros and cons and the best features, in detail.

From customer feedback to employee engagement, save time and effort with SurveySensum’s ready-to-use survey templates with DIY capabilities!

5. Paperform

Another Jotform competitor on our list is Paperform. Using Paperform’s adaptable platform, small businesses can create stunning no-code solutions that simply make work easier. With practically limitless customization options and cutting-edge processes embedded in it, their robust editor is designed in a way that can be used by anyone.

Our View: The tool lacks some important integrations like integration with e-commerce ESP, e-commerce Helpdesks, and KLAVIYO.

Source: G2, Paperform Reviews, Apr 27, 2022

Let’s explore these pros and cons and the best features, in detail.

G2 Review:

4.5/5

6. ClickUp

ClickUp is a great Jotform alternative. On top of running surveys, they also help its users to manage projects, interact more effectively, and consolidate all of their work into one application. No matter if you are new to productivity apps or an expert product manager, ClickUp can be customized for any team size, big or small, and deliver the best workflow.

Our View: For small and mid-size marketing teams, ClickUp is a great tool. It can keep all your projects organized and in the mobile app, it is easy to update and set up the projects. However, its visuals are not that fascinating and training is required to use the platform better. The pricing structure is also a bit confusing for the customers.

Source: G2, ClickUp Reviews, Apr 20, 2023

Let’s explore these pros and cons and the best features, in detail.

G2 Review:

4.7/5

7. FormAssembly

FormAssembly’s robust platform enables businesses to automate old outdated procedures and propel crucial business goals across all sectors. Their workflow solution enables the creation of simple to complicated multi-step processes that seamlessly interface with Salesforce and other enterprise applications.

Our View: The tool is a great Jotform competitor as it provides cutting-edge solutions to boost customer experience. However, the tool lacks in a very important area which is customer support. The customer support service is not very responsive and if you are a beginner then it can be challenging for you to navigate through issues on your own.

Source: G2, FormAssembly Reviews, Nov 21, 2022

Let’s explore these pros and cons and the best features, in detail.

G2 Review:

4.4/5

8. Zoho Forms

You can create mobile-friendly online forms with the help of Zoho Forms. Email or a public URL can be used to distribute forms to particular individuals. It has a feature of a drag-and-drop that can be accessible by mobile devices. Additionally, Zoho Forms provides iOS and Android users with dedicated mobile applications.

Our View: The tool is ideal for beginners who can create surveys and learn gradually with existing templates. But for seasoned professionals, the limitation in design customization needs improvement, so if you are looking for a tool with advanced customization options, then Zoho forms might not be ideal for you.

Source: G2, Zoho Forms Reviews, Dec 04, 2023

Let’s explore these pros and cons and the best features, in detail.

G2 Review:

4.4/5

9. ProProfs Survey Maker

Trainers, employers, and enterprises can get feedback from respondents and learn more about them by using ProProfs Survey Maker. Numerous cutting-edge features, including creating NPS surveys and other survey metrics, multiple questions and survey templates, quizzes, tests, etc., are included in the software.

Our View: ProProfs reporting capabilities are very limited and basic and require a lot of work before they can be used for professional matters.

Source: G2, ProProfs Reviews, Apr 22, 2023

Let’s explore these pros and cons and the best features, in detail.

G2 Review:

4.2/5

10. Wufoo

Being a cloud-based form builder, Wufoo enables its users to create multiple forms including registration, application, contact, payment, surveys, etc. With this platform, you can use a payment partner of Wufoo to process your online payments. Further, you can customize the forms by using various themes or by creating one on your own.

Our View: The tool is handy when it comes to creating simple-looking surveys and forms. However, if you want to create more modern-looking and aesthetically pleasing surveys then the tool might feel a little outdated to you as it has limitations in survey designing. Also, the CSS option is not flexible enough for customization.

Source: G2, Wufoo Reviews, Feb 11, 2023

Let’s explore these pros and cons and the best features, in detail.

G2 Review:

4.2/5

11. SurveySparrow

SurveySparrow is an omnichannel survey tool and a great alternative to Jotform designed to help businesses gather, analyze, and act on customer and employee feedback. It is known for its engaging, conversational surveys that improve response rates.

Our View: Even though SurveySparrow offers a simple user interface, a new user will require some technical knowledge or guidance in order to work with this tool. And here’s a customer review on this.

Source: G2, SurveySparrow Reviews, Aug 30, 2023

Let’s explore these pros and cons and the best features, in detail.

G2 Review:

4.4/5

Pricing:

Surveysparrow pricing starts at $19/month

→ Looking for alternatives to SurveySparrow that will match your needs and requirements? Then explore the top 9 SurveySparrow alternatives competitors.

12. Microsoft Forms

Microsoft Forms is an excellent tool for basic surveys, feedback collection, and quizzes, particularly for users in the Microsoft ecosystem. Its simplicity and integration with Microsoft 365 apps make it a convenient choice for businesses and educators. However, for more advanced survey features or in-depth analytics, other platforms might be more suitable.

Our View: The tool is not mobile-friendly as the mobile app version is not robust enough, which makes it difficult to build and edit forms on the go.

Source: G2, Microsoft Forms Reviews, Jul 11, 2024

Let’s explore these pros and cons and the best features, in detail.

G2 Review:

4.4/5

13. Formstack

Formstack is an online survey builder that helps businesses create custom forms, surveys, quizzes, and more. It offers a drag-and-drop interface, making it easy to create and design forms.

Our View: A poor user interface can hinder a tool’s usability and reduce users’ efficiency and productivity. According to users, the user interface provided by Formstack Forms is clunky, difficult to navigate, and confusing.

Source: G2, Formstack Reviews, Nov 14, 2024

Let’s explore these pros and cons and the best features, in detail.

G2 Review:

4.4/5

Choose Your Pick from the Best Jotform Alternatives & Competitors

To wrap up, you must know by now about the Jotform platform thoroughly and its alternatives. So, try and choose the best platform for your organization to create forms hassle-free. You can use any one of these above-mentioned platforms that suits you well. 

Meanwhile, we recommend you use SurveySensum, an end-to-end feedback management tool that aims to offer the best customer service. It is not only transparent in pricing but its in-built features, multiple templates for surveys, hundreds of integrations, etc. make this tool a perfect fit to opt for. And yes, its support team is always there to help you out!

Frequently Asked Questions

Some of the best alternatives to Jotform include Typeform (for more engaging, conversational forms), Google Forms (for simple, free surveys), SurveySensum (for advanced CX surveys and real-time feedback analytics), and Formstack (for workflow automation and complex form-building needs). The “best” depends on your use case — if you need powerful customer feedback analysis, SurveySensum is a strong contender.

Yes, Jotform offers a free plan with limited features

It depends on what you’re looking for. Google Forms is free, simple, and integrates seamlessly with Google Workspace, ideal for internal surveys or simple data collection. Jotform, on the other hand, offers more customization, payment integrations, templates, and advanced features.