10 Best Jotform Alternatives & Competitors in 2023

Jotform is an online worldwide platform that helps businesses create robust forms easily on any device. It has limitless customizable templates for its users with 100+ integrations to third-party apps. 

This all-in-one workspace collects, organizes, and manages the data online. And not just that, it offers conditional logic in the forms, quick-to-generate reports, automated workflows, and many other features. 

So, before jumping straight to its alternatives, let’s find out why Jotform is famous amongst many businesses and users out there. Here are some of the reasons why. 

Why is Jotform so popular?

Here’re some of the advantages of using the Jotform platform. 

1. Jotform is easy to use to create forms online.
2. 10,000+ templates and themes are available.
3. Mobile-friendly as the forms can be created and accessible on mobile easily.
4. It can be integrated with 100+ applications.
5. It helps you add conditional logic to the forms. 

But that’s not it, with these and so many other features, Jotform comes with its own limitations and that’s why people have started looking for alternatives. 

Reasons to look for a Jotform Alternative

Here’re the reasons why customers are looking for Jotform competitors and alternatives. 

1. Failed emails: Customers complained that their clients are unable to receive emails, as they were either rejected or went into the client’s spam folder. 
2. Time-consuming: Selecting the right theme with the right template takes a lot of time. 
3. Lacks customer support: Customers cannot rely on customer support as there is no live chatbot when required, no phone line and, when you send them emails, you don’t know when they’ll reply.
4. Don’t Prefill your forms: Customers are not happy with prefilled forms as it does not fill the important fields like the product list, etc. So, the clients have to fill out the form again. 
5. Expensive: Compared to other form-builder software, Jotform is costly.

These are the top five reasons why customers are looking for Jotform alternatives. But fret not! We’ve got you covered.

Here are the top 10 competitors of Jotform that help you share surveys with your customers, gather their feedback, and analyze those feedback, all in real time.  

Top 10 Jotform competitors & alternatives in 2023

A comprehensive list of the best 10 alternatives of Jotform that you can choose as per your requirements. 

1. SurveySensum

SurveySensum is a customer feedback platform that helps you create surveys like NPS, CES, CSAT, Product, onboarding, CSI, and many more with ease. While creating surveys is easy with its pre-built templates, the platform gathers all the feedback at once place and analyses them with text analysis, giving you the top trends and sentiments of the customer. Moreover, their CX teams help you to choose the right question to ask and send the survey at the right time on their clients’ preferred platform. 

Our view:

SurveySensum is an AI-enabled feedback platform that aims to gather and make customer feedback actionable. You only have to pay for the responses, the rest of the features are entirely free to use. It offers a dashboard that clubs all the reports of your surveys across the customer journey. 

And with the help of this real-time, you can close the loop and prioritize actions by analyzing verbatim in time.

Most importantly, it is affordable and provides exceptional customer support. And what’s more? It’s a free Jotform alternative as well and offers a FREE PLAN.

2. ClickUp

ClickUp is a great Jotform alternative to manage projects, interact more effectively, and consolidate all of your work into one application. No matter if you are new to productivity apps or an expert product manager, ClickUp can be customized for any team size, big or small, and deliver the best workflow.

Our view: 

For small and mid-size marketing teams, ClickUp is a great tool. It can keep all your projects organized and in the mobile app, it is easy to update and set up the projects. However, its visuals are not that fascinating and training is required to use the platform better. The pricing structure is also a bit confusing for the customers. 

3. Google Forms

Google Forms is one of the most popular free-form building platforms and is one of the top free Jotform alternatives out there. It includes features such as a drag-and-drop editor, and in-built intelligence to create answer validation rules and view raw data with Google sheets. You can collaborate the forms with Google docs, sheets, and slides to build questions together in real-time. 

Our view: 

Google forms help you to create forms hassle-free and anonymously. However, there are some limitations to it such as no automatic backup and storage available. Also, the integration is limited and lacks question and form templates.  

4. Paperform

Another Jotform competitor on our list is Paperform. Using Paperform’s adaptable platform, small businesses can create stunning no-code solutions that simply make work easier. With practically limitless customization options and cutting-edge processes embedded in it, their robust editor is designed in a way that can be used by anyone. 

Our view: 

Paperform is a versatile software, that creates beautiful forms. This platform is best for small-scale businesses. But, there are some limitations like the feature of auto-calculating ages is not available, and the lack of direct integration with eCommerce ESP and helpdesk.

5. TypeForm

TypeForm is another Jotform alternative that you can choose. It has a built-in conditional logic feature that gives survey respondents a personalized experience. You can create stunning forms by using photos and video collections. Also, with Logic Jumps, you can create different questions to customize your form.

Our view:

TypeForm surveys feel more like a conversation rather than an interrogation. The feature of conditional logic helps the users to ask relevant follow-up questions. However, it doesn’t save the partial responses and it is expensive even for the basic functions that are required. Also, it lacks integration with HubSpot.  

6. FormAssembly

FormAssembly’s robust platform enables businesses to automate old outdated procedures and propel crucial business goals across all sectors. Their workflow solution enables the creation of simple to complicated multi-step processes that seamlessly interface with Salesforce and other enterprise applications. 

Our view: 

You can boost your organization’s efficiency by using FormAssembly. This Jotform alternative provides cutting-edge security and compliance requirements to inspire trust and peace of mind even when gathering the most delicate forms of data. However, this platform can be difficult for those who are unaware of Syntax. It does not offer good customer service, lacks automation options, and there are limited integrations. 

7. SurveyMonkey

SurveyMonkey is probably the oldest player when it comes to our list of Jotform alternatives. You can create, send and evaluate surveys using the cloud-based survey application SurveyMonkey. Customers can share their feedback on products and services they’ve used, and employees can share their experiences about their involvement with the company, how satisfied they are with their jobs, etc. 

Our view: 

Being one of the form-builder platforms, SurveyMonkey enables its customers to gather feedback, analyze the responses, and take actions to boost growth. But, SurveyMonkey does not support customized survey designs as per the customer desires for their organization. It lacks sample templates, a good dashboard, and integration between the survey program and other marketing tools. Also, the user interface could be better. 

8. Zoho Forms

You can create mobile-friendly online forms with the help of Zoho Forms. Email or a public URL can be used to distribute forms to particular individuals. It has a drag-and-drop feature that can be accessible by mobile devices. Additionally, Zoho Forms provides iOS and Android users with dedicated mobile applications.

Our view: 

Zoho Forms lets you create amazing forms without doing any coding. You can share the forms via email. But here are some cons that you can’t avoid such as the overall time the app takes to load. Sometimes the platform crashes and ends up taking a lot of time to load. Further, for new users, proper learning/training is required to use this platform. 

9. ProProfs Survey Maker

Trainers, employers, and enterprises can get feedback from respondents and learn more about them by using ProProfs Survey Maker. Numerous cutting-edge features, including creating NPS surveys and other survey metrics, multiple questions and survey templates, quizzes, tests, etc. are included in the software.

Our view:

ProProfs Survey Marker can be best used for marketers as they can easily post the survey to their website or blog by using the survey embed code. The best feature of this Jotform alternative is its ability to distribute the survey on social media. However, a lot of advertisements pop up while creating surveys that you will not like. Sometimes the loading time or updates are a bit slow and customer support took a lot of time to solve the issue. 

10. Wufoo

Being a cloud-based form builder, Wufoo enables its users to create multiple forms including registration, application, contact, payment, surveys, etc. With this platform, you can use a payment partner of Wufoo to process your online payments. Further, you can customize the forms by using various themes or by creating one on your own.   

Our view: 

Wufoo is an online easy-to-use platform to create forms within minutes. It also accepts online payments but there are some drawbacks. Firstly, it is expensive and provides limited features even after paying so much money. Secondly, the customers find it difficult to build in-depth forms.  

Key Takeaway

To wrap up, you must know by now about the Jotform platform thoroughly and its alternatives. So, try and choose the best platform for your organization to create forms hassle-free. You can use any one of these above-mentioned platforms that suit you well. 

Meanwhile, we recommend you use SurveySensum, an end-to-end feedback management tool that aims to offer the best customer service. It is not only transparent in pricing but its in-built features, multiple templates for surveys, hundreds of integration, etc. make this tool a perfect fit to opt for. And yes, its support team is always there to help you out!