Top 10 QuestionPro Alternatives and Competitors in 2025

QuestionPro is a survey and research software platform used for creating, distributing, and analyzing customer feedback in real-time. It provides a wide range of features for designing surveys, collecting responses, and generating insights from the data gathered.

But every tool has its limitations and so does QuestionPro. Some of these drawbacks include non-responsive customer support, limited features in the basic plan, limited customization, limited reporting capabilities, and a steep learning curve. That’s why users have started seeking alternatives. 

And this is what this blog discusses – the 10 best Questionpro alternatives 2025, examining each tool’s features, pros, cons, and pricing to help you choose the right tool for your business. 

Let’s get started. 

Before starting with QuestionPro alternatives, let us look at WHY you should look for their alternatives here.

Why Look for QuestionPro Alternatives?

Customer reviews provide valuable insights into a product’s strengths and weaknesses and how it evolves over time. When we examined feedback on platforms like G2 and Capterra, we identified certain limitations with this tool:

1. Limited Features in the Basic Plan

Certain advanced features in QuestionPro, such as specific question types or in-depth analytics tools, are only available in higher-tier (premium) plans. This can make the platform cost-prohibitive for smaller organizations, startups, or non-profit organizations with tight budgets.

Here’s one of many customer reviews about QuestionPro’s limited features in the basic plan.

Source 

 2. Limited Customization

While QuestionPro offers many features, its restrictions in advanced question customization could hinder users looking for a more personalized survey creation experience.

Here’s one of many customer reviews about QuestionPro’s limited customization.

Source 

3. Expensive

While QuestionPro offers a free plan with basic features, it might not be sufficient for businesses requiring advanced functionalities and the premium plans can be relatively expensive, making it less accessible for small businesses and startups with limited budgets.

Here’s one of many customer reviews about QuestionPro’s expensive pricing plans.

Source 

 4. Limited Reporting 

QuestionPro’s reporting feature is limited in the sense that it doesn’t have dynamic or customizable charts and graphs that would improve the presentation of insights.

Here’s one of many customer reviews about QuestionPro’s limited reporting feature.

Source 

 5. Steep Learning Curve

A tool should be easy to learn because a steep learning curve can slow down users and make them less productive. 

Here’s one of many customer reviews about QuestionPro’s steep learning curve.

Source 

 Apart from these, there are other limitations such as: 

• The free version of QuestionPro doesn’t allow you to download a copy of the survey as a PDF. 
• The branding of the survey is limited. 
• There is a restriction on creating custom dashboards, which is limited under the QuestionPro nonprofit license type.

These drawbacks have made users seek alternatives to QuestionPro. But how can you find the right one? We have done the research and here’s how we evaluated this tool’s alternatives. 

How did We Evaluate QuestionPro Alternatives?

Choosing the right survey tool can be overwhelming because so many options are available. So, while listing QuestionPro competitors, we based our choices on key factors so that you can gather valuable insights to make informed decisions. 

Here’s an overview of how we conducted our evaluation:

These key criteria capture the essential elements of our evaluation process, helping you to make informed decisions about QuestionPro alternatives.

Comparison Table of Top 5 QuestionsPro Alternatives

10 Best QuestionPro Alternatives in 2025

Now let’s have a glance at each tool in depth. 

1. SurveySensum

SurveySensum is an AI-powered customer experience management software that provides end-to-end CX solutions – from launching customer experience surveys like NPS, CSAT, CES, etc across multiple industries to extract actionable insights. It enables you to take relevant actions that drive business growth.

SurveySensum is not just your typical CX tool – it’s a full-fledged CX service. The tool offers implementation support and CX consultation at no additional cost. The CX experts provide end-to-end support – from creating effective surveys to deriving insights and taking relevant action that actually impacts your bottom line.

Along with the basic features, the tool also packs a strong punch with its advanced features like Text Analytics software and real-time ticketing which enables users to close the feedback loop in real-time.

Best Features 

• An intuitive and user-friendly interface suitable for users of every level.
• You can easily create and distribute surveys across various channels, reaching their target audience wherever they are.
• Text Analytics software offers real-time analysis of customer feedback, allowing you to promptly address issues and respond to customer needs.
• It helps businesses identify and prioritize actions for growth by pinpointing areas that require immediate attention by closing the feedback loop.
• SurveySensum offers valuable guidance on running effective surveys, analyzing feedback data, and capturing feedback at the right touchpoints.
• The platform allows businesses to track essential metrics such as NPS, CES, and CSAT to gain insights into their performance.
• Offers flexibility in exporting survey results in various formats like CSV, PDF, and Excel, facilitating further analysis and sharing.
• The platform places a strong emphasis on data security and privacy, ensuring that survey data remains confidential and secure.

Customer Review

Source 

Pricing

This tool is budget-friendly and offers transparent pricing as it begins at $99/year. The tool also offers a free version that includes unlimited surveys, templates, survey white-labeling, users, etc.

Let SurveySensum’s AI simplify complex data by categorizing feedback, segmenting responses, and providing key insights, allowing your team to focus on executing strategies that matter!

2. Qualtrics

Qualtrics is another QuestionPro alternative that empowers individuals and organizations to create, distribute, and analyze surveys and collect feedback from diverse customers. It is celebrated for its rich feature set, flexibility, and robust capabilities for conducting research and gathering valuable data.

Best Features 

• It offers various question types and customization options.
• You can distribute surveys easily through email, web links, and more.
• Surveys work well on mobile devices.

Customer Review 

Source 

Pricing

Contact their team for the information.

3. Microsoft Forms

Microsoft Forms is an online survey and form-building tool offered by Microsoft as part of its Office 365 suite of productivity applications. It enables users to easily create, share, and collect data through surveys, quizzes, polls, and forms. Microsoft Forms is designed to be user-friendly and is commonly used for various purposes, including feedback collection, assessments, event registration, and more.

Best Features 

• Offers templates to quickly create forms.
• Allows for dynamic forms with branching and logic.
• Provides real-time response tracking.

Customer Review 

Source 

Pricing

The price of the tool starts at $6.00 per user/month.

4. Jotform

QuestionPro competitor, Jotform is an online form builder designed for creating a wide range of forms and questionnaires. It is highly regarded for its user-friendly interface and versatile feature set, catering to various needs, from simple feedback forms to complex applications and registrations.

Best Features 

• It’s easy to use with a drag-and-drop builder.
• You can add extra features with widgets and connections to other apps.
• It can handle online payments securely.

Customer Review 

Source

Pricing

The tool’s price starts at $34 per month.

5. SurveySparrow

SurveySparrow is a feedback collection platform that is designed to help businesses and organizations create engaging surveys and collect valuable customer insights. It offers various features to make the survey-taking experience more interactive and user-centric.

Best Features 

• It facilitates both offline and online data collection seamlessly.
• Easily configured, it offers life-like conversations as pop-up cards, conversational bots, or embedded codes.
• It also enables survey distribution on multiple channels.

Customer Review 

Source 

Pricing

The pricing plans start at $19 per month.

6. Typeform

Another QuestionPro alternative is Typeform, an online survey platform known for its interactive approach to creating surveys, questionnaires, and forms. It is designed to enhance user engagement and offers a visually appealing and conversational format for collecting information.

Best Features 

• You can add images and videos to make them more interesting.
• Supports real-time analytics and reporting.
• You can see responses in real-time.

Customer Review

Source

Pricing

The tool price starts at 25 USD /month.

No steep learning curve here. SurveySensum’s user-friendly interface makes it easy for you to create, customize, and analyze surveys in just a few clicks. Start today and experience seamless survey management!

7. SurveyMonkey

SurveyMonkey is a popular online survey platform that allows users to create surveys and questionnaires hassle-free. It is widely used by businesses, organizations, and individuals for collecting feedback, conducting research, and making data-driven decisions.

Best Features 

• Offers a wide range of expert-designed survey templates for various industries and use cases
• SurveyMonkey Genius is an AI-powered feature that provides personalized survey recommendations to optimize your survey questions
• Its mobile app allows you to create, distribute, and analyze surveys on the go.

Customer Review

Source 

Pricing

The price of the tool starts at $25 per month.

8. Google Forms

Google Forms is a free online form-building tool that Google provides. It allows users to create customized forms and surveys for various purposes, including data collection, event registration, feedback gathering, and more. Google Forms is part of the Google Workspace suite of productivity tools.

Best Features 

• Users can easily customize the look and feel of their forms, including colors, fonts, and images, to match their branding or style.
• Users can set up response validation rules to ensure that respondents provide accurate and valid data.
• Provides basic data analysis tools, including charts and graphs, to help users visualize and understand their survey responses.

Customer Review

Source

Pricing

It is a free tool.

9. Alchemer Survey

Alchemer, previously known as SurveyGizmo, is a versatile feedback collection platform that empowers organizations with an array of unique features to gather valuable insights and feedback. It lets you create surveys for a wide range of purposes, including market research, customer feedback, and employee engagement. It offers a variety of features to design and analyze surveys effectively.

Best Features 

• Supports a broad range of question types, including advanced options like heatmaps and sliders, allowing for more nuanced data collection.
• Users can create complex surveys with conditional logic, making the survey-taking experience more dynamic and personalized.
• Offers extensive customization options, allowing users to tailor the look and feel of their surveys to match their branding.

Customer Review 

Source

Pricing

The tool price starts at $55/month. 

10. GetFeedback

GetFeedback is a customer experience tool designed to help businesses collect, analyze, and act on customer feedback. It specializes in delivering user-friendly, customizable survey solutions that integrate seamlessly with tools like Salesforce. 

Best Features

• Its text Insights allow customers to reveal significant insights in large amounts of unrestricted text feedback through sentiment analysis and identifying key phrases.
• It offers feedback surveys in multiple languages.
• Its customizable survey dashboards let you display all the relevant information that is essential to the growth of your business in a single window.
• It provides seamless integration with Salesforce, making it ideal for businesses already using Salesforce CRM.

Customer Review

Source

Pricing

The price of the tool starts at $50 per month.

Let’s now get a bird’s eye view of the comparison of the top QuestionPro alternatives.

Comparison Table of the Best QuestionPro Alternatives in 2025

Here are the 10 QuestionPros competitors 2025 that you can try.

Conclusion

In this blog, we’ve explored the top 10 alternatives and competitors to QuestionPro for 2025. Each tool has its strengths, but one standout choice is SurveySensum. It excels in turning feedback into action, offers an easy-to-use interface, provides real-time analysis, and excellent customer support, and ensures data security.

If you’re looking to enhance your customer experience and feedback management, SurveySensum is a compelling solution. Don’t miss the chance to try it out. Request a demo today, and experience how SurveySensum can elevate your feedback processes.

Frequently Asked Questions

Yes, QuestionPros is HIPAA compliant.

QuestionPro has limited integrations, limited analytics that don’t provide businesses with the necessary data to make informed decisions, poor customer support, limited features of questionnaire formatting and functionality, and limited features of usability and user interface.

Yes, QuestionPro surveys can be set up completely anonymously.

QuestionPro is a versatile survey platform offering a wide range of features like omnichannel survey distribution, data security, intuitive user interface, support for advanced surveys, etc.