- Changing consumer sentiment across Telecommunication, Banking, and IT industries
- How the companies are staying afloat and catering to the changing customer expectations?
- Evolving trends that brands should focus on right now
- What does the future of CX in the new normal world look like?
Irzan Raditya carries the experience of finding a number of startups since 2012 before finally building Kata.ai, formerly YesBoss, an AI-powered conversational platform to connect brands with their audiences.
Mila Widyani is a dynamic professional with an accumulative experience of 3 years in Audit Consulting and 13 years in the Banking industry with various roles in banking controls, process improvements, and customer experience.
Sultan is a digital transformation professional with 9 years of board-level experience within various clients & media industries. He strongly believes in identifying opportunities & leveraging business values using digital media, from digital marketing to evolving digital customer experience in order to build meaningful relationships.