About the Webinar
Join us for the webinar to grab the latest insights about these questions
  1. What is the impact of Covid-19 on customer behavior and psyche in Indonesia?
  2. What issues are customers facing currently?
  3. How are brands and businesses are responding in terms of customer experience and engagement?
  4. How the “New Normal post-pandemic” will look like, from a customer experience and engagement perspective?
Who should attend?
Customer Experience Manager
Customer Support Professional
Customer Success Manager
About the Speakers
Reynold Wijaya
Co-founder of Modalku and Funding Societies

Indra Gunawan
CEO at Bobobox

Muliadi Jeo
President/ Owner of Icube

The New Normal: Redefine Customer Experience | Episode 2

Watch Now

These awesome customers trusted us as their feedback partners

And many more...

Join the 2000+ Teams that are using SurveySensum to deliver a great Customer Experience

Request a Demo
https://www.surveysensum.com/cx/chapter-29-state-of-cx-in-india-2024-what-the-future-holds https://www.surveysensum.com/cx/chapter-28-cx-insights-and-trends-in-indonesia-2024 https://www.surveysensum.com/cx/chapter-27-closing-the-customer-feedback-loop-turn-insights-into-action https://www.surveysensum.com/cx/choosing-the-right-gauge-nps-ces-csat https://www.surveysensum.com/cx/fueling-cx-innovation-with-transactional-nps https://www.surveysensum.com/cx/why-should-you-focus-on-the-customer-effort-score https://www.surveysensum.com/cx/the-truth-about-nps-surveys https://www.surveysensum.com/cx/why-product-managers-should-focus-on-product-outcomes https://www.surveysensum.com/cx/embedding-voice-of-the-customer-into-the-organization https://www.surveysensum.com/cx/empathy-in-customer-service https://www.surveysensum.com/cx/how-journey-mapping-has-evolved-from-traditional-ways https://www.surveysensum.com/cx/key-disciplinaries-of-cx-with-engati https://www.surveysensum.com/cx/how-to-drive-your-cx-strategy-using-okr https://www.surveysensum.com/cx/creating-meaningful-user-surveys-for-product-research https://www.surveysensum.com/cx/enhancing-cx-and-ex-with-human-experience-2 https://www.surveysensum.com/cx/enhancing-cx-and-ex-with-human-experience https://www.surveysensum.com/cx/elevating-human-experience-2 https://www.surveysensum.com/cx/human-experience-maslows-hierarchy-of-needs https://www.surveysensum.com/cx/chapter-11-how-marketing-impacts-customer-experience-in-b2b-saas https://www.surveysensum.com/cx/chapter-10-how-to-create-a-customer-centric-engaged-workforce https://www.surveysensum.com/cx/chapter-8-should-cx-and-ex-be-owned-by-a-single-person https://www.surveysensum.com/cx/chapter-7-how-do-cx-and-ex-meet-together https://www.surveysensum.com/cx/chapter-6-customer-onboarding-for-high-touch-saas https://www.surveysensum.com/cx/employee-engagement-in-2021 https://www.surveysensum.com/cx/chapter-5-impact-of-cx-on-business-metrics https://www.surveysensum.com/cx/chapter-4-customer-journey-mapping-workshop https://www.surveysensum.com/cx/chapter-3-define-your-customer-journey https://www.surveysensum.com/cx/chapter-2-are-you-prepared-to-launch-your-voc-program https://www.surveysensum.com/cx/chapter-1-getting-started-with-voice-of-customer-program https://www.surveysensum.com/cx/digital-cx-being-future-ready https://www.surveysensum.com/cx/employee-engagement-in-uncertain-times https://www.surveysensum.com/cx/driving-digital-cx-transformation https://www.surveysensum.com/cx/reinventing-cx https://www.surveysensum.com/cx/cx-a-new-differentiator-episode-5 https://www.surveysensum.com/cx/shape-the-future-of-cx-episode-4 https://www.surveysensum.com/cx/reboot-cx-episode-3 https://www.surveysensum.com/cx/the-new-normal-redefine-customer-experience-episode-2 https://www.surveysensum.com/cx/the-new-normal-redefine-customer-experience-episode-1